Privacy Policy

At Kritagna, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address

Payment Information

• Payment details are processed securely through third-party payment gateways
• We do not store your card or banking details

Technical Information

• IP address
• Browser type and device information
• Pages visited and browsing behavior

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and customer support
• Improve our website and services
• Send promotional offers (only if you opt in)
• Prevent fraud and ensure security

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your data only with:

• Trusted payment gateways
• Shipping and logistics partners
• Service providers required to operate our business

All third parties are required to handle your data securely.

4. Cookies & Tracking

Our website may use cookies to:

• Improve user experience
• Remember your preferences
• Analyze website traffic

You can choose to disable cookies through your browser settings.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access or update your personal information
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

Kritagna reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be reflected on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 contact@kritagna.in